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Ticket Seller | Part-Time | Cross Insurance Arena
Job in
Portland, Cumberland County, Maine, 04101, USA
Listed on 2026-03-04
Listing for:
AEG
Part Time
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Overview
The Ticket Seller assists guests in a friendly, courteous, and professional manner with ticket purchases, distribution of Will Call tickets.
This role will pay an hourly rate of $16.75 to $20.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until May 8, 2026.
Responsibilities
- Serves as a primary point of contact for guests, ensuring a positive experience
- Process phone and walk-up transactions using Ticketmaster software
- Handle customer inquiries, resolve order issues, and provide solutions.
- Accurately generates tickets from the computerized system and retains tickets until payment transaction is complete
- Process payments (cash, credit cards, etc. accurately and securely.
- Maintain and enter data while operating standard office equipment.
- Understand and adhere to Box office and Venue policies and procedures.
- Assist with ticket sales, provide event information, and ensure smooth operations.
- Perform other duties as asssigned by Box Office and Venue Management
Ticket sellers must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- High school diploma/GED preferred
- Basic computer skills ideally with a computerized ticketing system. Experience with Ticketmaster ticketing system a plus.
- Previous cash handling and/or retail experience
- Ability to accurately and efficiently deal with large quantities of cash and process credit card transactions
- Excellent customer service and communication skills
- Ability to keep accurate and legible records
- Ability to work flexible hours including nights and weekends and some holidays
- Familiarity with basic office skills including typing and spreadsheets
- Ability to maintain professionalism and a positive attitude.
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