Member Services Advocate - Health Plan
Job in
Portland, Cumberland County, Maine, 04122, USA
Listed on 2026-09-04
Listing for:
HW Staffing Solutions
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
HW Staffing Solutions in Portland, ME is seeking a Member Services Representative I to support health plan members by answering questions, resolving issues, and providing accurate information on benefits, claims, eligibility, and coverage. The role involves handling member inquiries by phone and written communication, researching issues, and documenting interactions.
You will navigate multiple systems and collaborate with internal teams to ensure compliant, high-quality service.
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