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Strategic Customer Success Manager – Financial Services
Job in
Portland, Cumberland County, Maine, 04122, USA
Listed on 2026-09-08
Listing for:
Smarsh
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Smarsh in Portland, ME, is seeking a Customer Success professional to manage mid-market accounts and drive renewal and expansion opportunities across Smarsh solutions. You will partner with cross-functional teams, log activities in Salesforce, and deliver business reviews while maintaining high customer health and satisfaction.
This role emphasizes proactive outreach, churn prevention, and ensuring customers realize value from exports, imports, and training fees.
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