Systems Engineer II

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth, and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, are freshly great customer experience, and affordable plans that put customers in charge.

As our state‑of‑the‑art fiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose what’s best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.

The Systems Engineer II will have large company engineering and application experience who is adept at working with development and system administration teams to independently implement, maintain, and troubleshoot Ziply Fiber’s expanding systems infrastructure with a focus on automation and efficiency. You will design and maintain Hypervisor Clusters, Kubernetes Clusters, Linux and Windows virtual machines, storage area networks, and infrastructure automation.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Automation Engineering & Delivery

• Independently contributes to the development of custom code to integrate platform components, fill tooling gaps and solve potentially unique situations.
• Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a network and infrastructure environment.

Systems Integration & Reporting

• Establishing system/data integrations to enhance existing or establish new processes.
• Automating operational reports e.g., SLA reporting, utilization statistics, and network forecasting.

Quality, Standards & Documentation

• Provide peer review and guidance on code and perform quality assurance tasks.
• Responsible for creation of and contribution to processes, standards, technical documentation, and design diagrams.
• Write and maintain technical standards and documentation.

Research & Team Enablement

• Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices.
• Provide training to other network domain teams for the adoption of automation capabilities.

Availability & Operational Support

• Must be available to work regular business hours Pacific Standard Time.
• Must also be available to work on‑call, evenings and weekends as needed.
• Able to work closely with Info Sec team to address security and vulnerability related issues.

Other Duties

• Performs other duties as required to support the business and evolving organization.

• High school diploma or GED.
• Bachelor’s degree in Computer Science or related field or equivalent experience.
• Minimum of five (5) years of engineering and application experience working with development teams and system administration teams.
• Minimum of five (5) years of work experience in a large, geographically distributed server architecture.
• Minimum of five (5) years of experience working with development teams for functional requirements on distributed server systems running internally developed applications.
• Minimum of five (5) years of experience working for large telecommunication companies.
• Minimum of five (5) years of networking experience with focus on server connectivity.
• Experience with large scale software upgrades and versioning changes across multiple servers.
• In depth knowledge of service provider systems, applications, and processes for IT organizations.
• In depth knowledge of service provider products, services, and offerings for commercial and residential services.
• Abilit…