Garage Ambassador - Portland, ME

Highlights

• Proficient in basic computer skills in the parking revenue control system
• Ability to handle challenging and at times, emotionally charged situations

The Spirit of the Position:
The Ambassador greets and creates a welcoming atmosphere for our customers and clients.

• Charismatic, full of energy, happy to help in any way you can.
• Responsible, never disappoints.
• Good under pressure, thrives in chaos.
• Proficient in basic computer skills in the parking revenue control system.
• Can work with or without supervision.
• Can communicate professionally and effectively.
• Open to feedback, differing opinions and other points of view.
• Timely with sense of urgency.
• Excellent team‑building and interpersonal skills.
• A team player who can help motivate others.

• Greet customers by name, respond timely and resolve problems.
• Assist customers in lobbies, lanes, and parking office; direct traffic.
• Promote good customer relations with a friendly demeanor and can‑do attitude.
• Add/delete accounts and key in required information from monthly applications in the parking revenue control system.
• Assist with cashiering functions as needed.
• Oversee general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure access to customers.
• Complete other related duties as assigned.

• High school diploma or GED preferred but not required.

• Cash handling experience preferred but not required.
• Parking industry experience preferred but not required.

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made.

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• The physical demands described are representative of those that must be met to perform essential functions. Reasonable accommodations may be made to enable qualified individuals to perform essential duties.

FLSA Status:
Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated, and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant’s consideration for employment on such grounds.

Employer participates in E‑Verify.