Customer Service Representative

Summary

The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met.

Clerical/Administrative Support

Req #: 90375

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  One year of experience in a healthcare setting preferred.
• Additional Skills/Requirements
  
  Required:
  
  N/A
• Additional Skills/Requirements Preferred: N/A

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.

Any offer of employment will depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-related factors. Thebase rangeis an estimate and does not reflect the full valueofourtotal compensation package.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, Maine Health offers comprehensive benefits, recognition programs, career growth opportunities, and,where applicable,shift differentials or other incentives.

If you have questions about this role, please contact alyssa.lewis

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that Maine Health may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.