Audit & Financial Operations Assistant

The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to be transparent.

The Audit & Financial Operations Assistant provides essential administrative and operational support to the Audit Operations and Finance Operations teams. This role is responsible for accurate data entry, routine audit processing, customer service support, and maintaining key documentation and tracking systems. The Audit & Financial Operations Assistant helps ensure smooth workflow across audit, finance, and collection processes while supporting various projects and departmental needs.

• Responsible for reviewing daily audit QA Reports to ensure accuracy.
• Assists with Nexus related audit workflows, including logging out audits in inventory, re‑opening audits, processing ANCs and final audit notice generation.
• Assists with monitoring the audit general mailbox by providing customer service to auditors, agents, insureds and internal business partners regarding audit questions.
• Maintain collection‑metric spreadsheets as new accounts are sent to collections, payments are received, or accounts are written off.
• Assist Accounts Payable team with coding credit card travel expenses in Concur and assign invoices as needed. Assist with 1099 and Unclaimed Property processing and provide Treasury Security Team B backup.
• Assist the Loss Sensitive team with deductible and dividend tracking and processing.
• Assist with NCCI Financial calls.
• Assist with Ad‑Hoc Audit or Finance projects as needed.

• Administrative or customer service experience preferred. Accounting basics and Insurance knowledge is helpful.
• Proficient in Microsoft Word and Excel is a plus.
• Must have strong organization skills and attention to detail.
• Must be able to work and succeed in a team‑oriented environment.
• Strong verbal and written communication skills a must.

• Normal office environment with minimal exposure to excessive noise and temperature variations.
• Willingness to travel among company sites as needed.
• Will be required to stand and/or sit for extended periods.
• Will be required to work with a Video Display Terminal.
• May be required to do occasional reaching and bending.
• May be required to occasionally exert physical effort (lifting/carrying) using appropriate equipment if needed.

• Health Insurance options, Dental Insurance options and Vision Insurance
• Employee Life Insurance/AD&D and Dependent Life Insurance options
• Short-term & Long-term Disability
• Health Savings Account with potential employer match
• Flexible Medical and Dependent Care Account
• Critical Illness Insurance
• Employee Assistance Program
• Legal/Identity Theft Insurance options
• Long Term Care Insurance
• Pet Insurance
• 401(k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
• 4 weeks of Paid Time Off (PTO)
• 11 paid holidays

• Student loan paydown and refinancing assistance
• Educational assistance for job related courses, seminars, certifications or degrees
• One paid day every year to volunteer for your non‑profit of choice
• On‑site fitness center (Maine only) or fitness reimbursement
• Sit‑Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.