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Strategic Programs Lead, CX Trading & Retention

Job in Portland, Cumberland County, Maine, 04101, USA
Listing for: Coinbase, Inc.
Full Time position
Listed on 2026-10-02
Job specializations:
  • Finance & Banking
    Banking & Finance, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 166000 - 196000 USD Yearly USD 166000.00 196000.00 YEAR
Job Description & How to Apply Below

Coinbase is seeking a CX Trading Program Manager to own end-to-end support for its trading products, coordinating with Sales, Concierge, Compliance/Risk, and Trading teams to reduce friction and improve retention for high-value clients.

The role requires 7+ years in program management or CX within financial services, with 5+ years in trading. You’ll define strategy, oversee multi-team programs, and report outcomes to leadership, including post-launch impact analysis.

Step into the Strategic Programs Lead, CX Trading & Retention role at Coinbase, Inc. in Augusta, ME, United States and grow with us.

This is an excellent opening to take on the Strategic Programs Lead, CX Trading & Retention role at Coinbase, Inc.

As a Strategic Programs Lead, CX Trading & Retention, you will play an important part at Coinbase, Inc. in Augusta, ME, United States.

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