Lead Radiology SupportSpecialist Job Portland area,Maine USA,Healthcare

Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, pathology, radiation oncology, radiology, and vascular & interventional radiology. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire.

POSITION SUMMARY

Leading a team of Radiology Support Assistants, provides all operational support to facilitate and coordinate workflow for the radiologists in a large, multi-specialty physician healthcare organization. Position will dedicate half their time providing accurate clinical staffing for the large sub specialty based Southern Radiology Division, making timely updates and changes to our customer facing scheduling software to ensure smooth operational staffing.

SUPERVISORY RESPONSIBILITIES (if any)

None

ESSENTIAL FUNCTIONS

Performs administrative support for radiology management to include; addendum request and tracking of addendum completion

Generates Radiology Support team’s weekly schedule

Responsible for daily debulk to ensure Radiologists workloads are evenly distributed

Organizes monthly Radiology Support team meetings and manages agendas and minutes

Serves as back up to the Radiology Scheduler position

Maintains and updates scheduling documentation

Approves and performs an annual review of all Rad Support documentation with Tier II and Supervisor

Provides daily guidance and education for the Radiology Support team

Supports radiologist by communicating and documenting STAT, Unexpected and Critical Finding through 1 Connect

Maintains and creates resources that support the radiologist’s workflow

Assists with facilitating on-going physician scheduling, no-change requests, daily debulk needs and clinical swaps. Also provides back up support for schedulers absence.

Provides back up for downtime communication to sites, Radiologist and resident in collaboration with Radiology team

Interacts with after hour vendors to ensure final reads and to troubleshoot, when necessary

Coordinates with facilities to support timely reading of patient imaging and appropriate shifting of work list or assignments to meet the site and radiologist’s expertise

Provides timely communication of system issues or other workflows that may impact the radiologist’s day

Finalizes and approves Holiday communication to sites of service, radiologists and tele-radiology services. Sends final communication to all parties and serves as point of contact for questions and concerns.

Works with various sites of service PACS systems to assist radiologists with workflow, system failures, and delays in dictations, and create specialized work lists

Monitors report turnaround times; reports delays to ensures final reports are generated in a timely fashion

Requests prior comparison films and reports for radiologists

Imports prior imaging and reports for comparison purposes

Collates and requests necessary information for radiologist protocol ling

Promptly facilitates physician-to-physician communication via phone

Supports the radiologists on troubleshooting IT issues by working with vendors or site IT contacts

Maintain appropriate HIPAA and all Company related confidentiality standards and requirements

PRIMARY RESPONSIBILITIES

Answers, triages and transfers incoming calls appropriately
Responds to voicemails and e-mails promptly
Frequently interacts with medical professionals and administrative staff at various facilities
Maintains appropriate level of Company and HIPAA-related confidentiality
Attends meetings as assigned and participate in educational activities to keep skills up to date
Takes an active role in Radiology scheduling
Displays cooperative behavior and interacts positively and effectively with others to promote a team environment
Demonstrates professionalism at all times
Performs other duties necessary to maintain the overall efficiency and continuity of the department
Is proactive in identifying, reporting and participating in the resolution of any potential or safety issues
Supports the Company’s Vision and Values

QUALIFICATIONS

High School diploma or equivalent
Medical…


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