Director - Care Management

Description

Maine Medical Center
Management/Leadership
Req #: 65577

Join our leadership team as the Director - Care Management
, where you'll guide a talented group of professionals and collaborate across clinical teams to make a meaningful impact on patients and families every day. In this dynamic role, you'll drive change, support real‑time problem solving, and help shape the future of care delivery at our respected academic medical center - the flagship hospital within our 12‑hospital system. Based in Portland, Maine, this position oversees five direct reports and offers the opportunity to work in a stimulating environment within a large, academic tertiary care hospital serving the entire state of Maine and the broader Northern New England region.

You will lead a team deeply dedicated to patient care and committed to our mission of "Caring for Their Community," while enjoying the balance of purposeful work and the exceptional lifestyle of our vibrant coastal community.

The ideal candidate brings strong clinical and operational judgment, with the ability to navigate complex and challenging patient care situations while balancing clinical needs, regulatory requirements, and financial considerations. This leader excels at influencing across a diverse and interdisciplinary environment - building trust, guiding teams, and driving progress. Equally important, the Director must be a skilled advocate for the Care Management Department, championing its priorities and needs while remaining aligned with the broader goals of the hospital and health system to ensure seamless, patient‑centered care.

The Director of Care Management effectively provides leadership in the growth, development, and implementation of care management initiatives at Maine Medical Center and serves as liaison to external agencies relative to regulatory compliance and care management. The Director develops and implements a Care Management Plan that supports Maine Medical Center's mission, vision, and values. The Director of Care Management is responsible and accountable for developing systems and processes for Care Management across the Maine Health System.

He/she is responsible to plan, direct and supervise all aspects of the program. The Director ensures that the Care Management Plan supports the strategic imperatives, that the facility meets all accreditation requirements and applicable state and federal related regulations, that appropriate information is obtained and utilized to enhance performance, and that education relative to Care Management is ongoing. In addition, the Director of Care Management acts as a liaison with other departments throughout the hospital and Maine Health System.

The Director is responsible for supporting the strategic plans of both MMC and Maine Health System. The Director provides oversight of the Care Management, Care Coordination, Complex Case Management and Utilization Management programs and works closely with hospital senior leadership, medical staff leadership as well as other system operational functions including but not limited to corporate compliance, medical staff and medical records offices.