Field Technician

At Compucom Staffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Field Technician to join their team in Portland, ME and provide end-user support. Candidates must have reliable transportation, a clean MVR, and a valid driver’s license.

• Diagnose, troubleshoot, and resolve hardware and software issues
• Install, configure, and maintain IT equipment and related applications
• Repair / install / remove printers, POS, laptops, desktops, servers, network equipment
• Perform preventive and routine maintenance to ensure optimal equipment performance
• Provide clear, professional technical support to customers both onsite and via phone
• Maintain accurate service documentation, ensuring compliance with quality and operational standards

• Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems
• Demonstrated ability to troubleshoot, analyze, and resolve technical issues
• Excellent communication skills and a strong commitment to customer service
• Ability to manage multiple tasks independently while also functioning effectively in a team environment
• Must be able to climb ladders and utilize hand tools efficiently
• Physical ability to lift and transport equipment weighing up to 50 lbs.

The rate for this position is between $18.00 - $24.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Compucom Staffing, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We consider all qualified applicants, including those with criminal histories, arrest, and conviction records, in a manner consistent with the requirements of applicable state and local laws.