Systems Programmer​/Analyst

The Systems Programmer/Analyst is an individual contributor responsible for the configuration, development, integration, and support of enterprise business and student information systems that underpin the university's core administrative and academic operations. Reporting to the Director of Enterprise Application Platform Services or designated ITS Applications leadership, this role serves as a technical expert with extensive functional knowledge for systems spanning student lifecycle management, enterprise resource planning, constituent relationship management, human resources, and talent acquisition.

The Systems Programmer/Analyst partners closely with functional offices, ITS colleagues, and external vendors to deliver reliable, well-integrated systems solutions that support institutional effectiveness, regulatory compliance, and excellent experience for students, faculty, and staff.

Position Type:
Professional Staff. Employment Status:
Full Time. Months: 12. Campus:
Portland, ME.

UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one‑of‑a‑kind study‑abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands‑on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
  • UNE tuition waiver for employees, spouses, and domestic partners

• Configure, develop, test, and maintain applications across enterprise systems (ERP, SIS, CRM, HRIS, and related platforms)
• Design and build custom workflows, integrations, reports, and system enhancements
• Perform system upgrades, patches, and release management in coordination with ITS teams
• Support user‑facing portals and system interfaces

• Develop and maintain integrations using APIs, middleware, and ETL processes
• Ensure accurate and consistent data flow across student, HR, finance, and CRM systems
• Troubleshoot integration issues and implement monitoring and alerting solutions
• Support data quality, reporting, and compliance requirements

• Support systems across key areas including student lifecycle (admissions through graduation), CRM, HR, payroll, and recruiting
• Partner with campus stakeholders to translate business needs into technical solutions
• Configure system rules, modules, and workflows aligned with institutional policies

• Manage role‑based access and ensure data security and regulatory compliance (e.g., FERPA, HIPAA)
• Develop reports, dashboards, and data extracts to support operations and decision‑making
• Provide Tier 2/3 technical support and maintain system documentation

• Serve as a technical liaison with vendors and support enterprise system projects
• Identify opportunities to improve system performance, integration, and user experience
• Stay current with enterprise technologies and higher education best practices
• Other duties as assigned

Bachelor's degree in computer science, information systems, information technology, or a closely related field; or an equivalent combination of education and professional experience.

• Minimum of three to five years of progressively responsible experience in enterprise systems administration, configuration, development, or support in a complex multi‑system environment.
• Demonstrated experience with at least one major enterprise student information and/or ERP platform (for example, Ellucian Banner, Oracle Student, Workday Student, or…