Flex Shopper - Part Time

Job Description A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.  Support exceptional customer experiences by preparing customer orders for delivery and pickup. Shoppers prepare orders for everyday goods including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, and beer.

This role requires schedule flexibility to work peak hours including weekends (Saturdays and Sundays), early mornings, midday, and evenings, holidays and peak holiday seasons (November through January). Schedules are issued 14 days in advance, and the average shift length is 4-8 hours.

As an In-Store Shopper, you’ll work on the Customer Service & E-Commerce teams supporting and preparing customer orders for delivery and/or pickup. While our offerings will continue to evolve, you’ll shop throughout our store for everyday goods including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, beer and more. Having a flexible schedule is key to meeting our customers’ needs.

We especially need Team Members who can work on Saturday and Sunday – our busiest times of the week! Shoppers with the ability to work nights, weekends, and holidays are preferred.

Job Responsibilities     Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices  Ensure product and order accuracy through meticulous verification and quality control processes  Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences  Keep staging area organized and free of clutter   Handle in-store and online order returns and pickups  Comply with government regulations such as age verification requirements for restricted items  Assist with customer inquiries and provide store information  Maintain knowledge of product and promotional events   Maintain a positive work environment  Communicate clearly, collaboratively and courteously  Attend all meetings assigned by Leadership, including daily huddles  Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology  Maintains operational standards including but not limited to safety and store security protocols  Ensure adherence to all company policies, procedures, and regulatory requirements  Performs other duties as assigned by store or company leadership      

Job Skills & Requirements    Strong customer service, hospitality and problem-solving skills  Detail-oriented with multi-tasking capabilities  Flexible availability including nights, weekends, and holidays  Adaptability to work in high demand / peak hours  Willingness and ability to cross-train to support other teams and tasks  Adaptability to learn new technology-driven solutions  Thrive in a fast-paced retail environment  Clear communication and team collaboration skills      Qualifications     No prior retail experience required  High school diploma or equivalent preferred  Sufficient English language proficiency to prepare and shop customer orders   Must be 18+ years old      

Physical Requirements / Working…