Counter Sales Associate

111C Pine Tree Industrial Pkwy, Portland , Maine 04103 , United States

Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face.

We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision.
We joined the Watsco family in 1999. Watsco is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R industry, currently operating over 571 locations in 37 states in the United States, Canada, Mexico, and Puerto Rico. Plus market coverage on an export basis to parts of Latin America and the Caribbean.
Homans Associates is an Equal Opportunity Employer. Homans offers a competitive total pay and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Location:Portland Branch |
Schedule:Monday-Friday |
Compensation:$/hour

Position Overview

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We havelocations throughout New England, New York, and New Jersey. At Homans, we're committed to delivering amazing products and world-class customer experiences.

We're seeking a dynamic Counter Sales Associate with HVAC knowledge and a go-getter attitude to join our team. You'll be the bridge between customers and solutions—identifying needs, recommending products, and closing sales with confidence. If you're adaptable, self-sufficient, and thrive in a fast-paced environment, we want you on our team.

Responsibilities of a Counter Sales Associate:

• Customer Engagement & Sales -Greet customers and answer calls; identify needs and recommend HVAC equipment, parts, and supplies that best fit their requirements
• Product Knowledge & Promotion Awareness
  - Discuss features and benefits of merchandise; stay current on promotions and deals to maximize sales opportunities
• Order Processing & Problem-Solving -Research inventory availability using computer databases, prepare sales/quote orders, process payments, and handle substitutions when needed
• Showroom & Inventory Management - Maintain
  organized displays, assist warehouse staff, and coordinate transfers, open orders, and warranty authorizations
• Multi-Tasking & Flexibility -Balance counter sales with clerical support, telephone outreach, and warehouse assistance—wearing multiple hats to keep operations running smoothly
• Other duties as assigned.

Qualifications of a Counter Sales Associate:

• Prior HVAC experience with basic technical knowledge
• Excellent customer service and communication skills
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new software quickly
• Strong math skills for transactions, calculations, and quotes
• High School Diploma or GED
• Ability to lift up to 50 pounds (assistance available for 50–75 pounds)
• Professional and adaptable mindset

#IND1

Hourly

Full-Time

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