Inside Sales Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications - on the ground, in the air and  battle-proven Stream Caster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.

Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of "Keeping Our Heroes Connected"?

Silvus is seeking an entrepreneurial, strategic, and high-energy Inside Sales Manager to design, build, and scale our first-ever dedicated Inside Sales Department from the ground up. This is a unique opportunity for a builder. You will not just be managing a pipeline; you will be defining the playbooks, selecting the tech stack, structuring the sales support workflows, and hiring the foundational team that will drive new customer acquisition and customer success for our cutting-edge wireless technology.

This role reports directly to our Vice President of Sales, North America.

If you are a technical sales leader who thrives on turning ambiguity into process and enjoys leading from the front, this role is for you. This role requires up to 10% travel for business reviews as needed.

This position is 100% onsite, Monday through Friday, at Silvus Technologies' headquarters in the heart of vibrant West Los Angeles, CA.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

Department Architecture & Leadership

• Build the Infrastructure
  :
  Establish the core operational framework and standard operating procedures (SOPs) for the new Inside Sales and Support team.
• Team Growth & Mentorship
  :
  Recruit, hire, onboard, and train a high-performing team of Inside Sales Representatives (ISRs) and Sales Support Specialists.
• Playbook Development
  :
  Design outbound prospecting playbooks, inbound lead qualification frameworks, and post-sale technical support handoff workflows.

Sales & New Customer Creation

• Pipeline Development
  :
  Drive outbound strategies targeting new accounts within our key verticals (Unmanned Systems, Defense, Law Enforcement, and Public Safety).
• Lead Qualification
  :
  Manage inbound inquiries and coordinate the capture of deep technical and programmatic requirements to ensure high-value opportunities are funneled cleanly to the regional field sales teams.
• Revenue Generation
  :
  Own and exceed inside sales revenue targets, focusing on smaller-to-mid-tier accounts, hardware accessory packages, and software capability expansions.

Sales Support & Lifecycle Coordination

• Deal Support
  :
  Oversee the creation of accurate technical quotes, proposal developments, RFI/RFP responses, and early-stage capture planning.
• CRM Governance
  :
  Own the accuracy of the team's CRM data to provide executive leadership with reliable, predictable forecasting and data-driven market insights.
• Cross-Functional Liaison
  :
  Act as the internal connective tissue between Inside Sales, Field Sales Directors, Product Engineering, and Manufacturing to resolve delivery or order constraints smoothly.
• Perform other related duties of which the above are representative.
• Travel Requirement - Up to 10% of travel for business reviews as needed.

• Bachelor's degree in Business, Engineering, Communications, or a related technical discipline (or equivalent experience).
• 5+ years of sales experience in a highly technical field (wireless systems, network infrastructure, aerospace & defense, robotics, or complex embedded systems).
• Leadership
  : 2+ years of experience managing, mentoring, or acting as a team lead within a tech-focused…