Surveillance Operator

Property:
Oxford Casino
· Hotel & Sports book

Pay Range: $18

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino offers 23 table games and over 900 slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107‑room hotel which includes 6 suites.

The core values are safety, cleanliness, compliance, and friendliness, reflecting the commitment to a positive experience for team members and guests. The casino aims to continue learning, growing, and improving and hopes you will become part of the team.

The Surveillance Operator observes all areas of the property, including the surrounding areas and Sports book, for suspicious behavior and reports all procedural infractions and criminal activity while maintaining an emphasis on asset/revenue protection.

This position requires availability to work the graveyard shift from 10:00 PM to 6:00 AM.

• Utilizes surveillance equipment to observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal
• Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness
• Monitors all company assets as well as property employees and guests for procedural violations
• Detects and reports incidents of cheating, theft, fraud, or other security breaches to the appropriate personnel
• Dispatches security officers as needed throughout the facility to monitor conduct
• Maintains cleanliness of workstations and equipment
• Develop detailed and accurate logs or reports as required
• Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct
• Maintain knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures
• Performs other related duties as assigned
• Develop Table Games knowledge to effectively observe any cheating or suspicious behavior.

• Must be 18 years of age or older
• Excellent verbal and written communication skills
• Ability to multitask and respond to telephone and radio traffic
• Excellent attention to detail and observational skills
• Basic computer skills; knowledge of video surveillance software is preferred but not required. Full on the job training is provided.

• High school diploma or equivalent
• Experience in surveillance, security, or related field preferred

Work is generally performed in a confined office setting that requires extended periods of sitting at a desk operating a computer.

The employee may be required to use hands and arms to reach and control objects such as phone, keyboard, copier, and other office equipment.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The working environment is cool and low‑lighted and requires care to avoid trips and falls; warmer clothing may be needed due to the cool environment.

The employee may be required to lift up to 50 pounds.

The employee may be required to work long hours, including nights, weekends, and holidays.

Must be able to obtain and maintain a valid gaming credential issued by the Maine Gambling Control Unit (MGCU).

The physical demands described here represent those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.