Appliance Repair Technician

Appliance Repair Technician Job Description Job Responsibilities

• Inspect, diagnose, and repair various household appliances (such as refrigerators, air conditioners, washing machines, microwave ovens, water heaters, etc.) in customers' homes.
• Provide repair solutions based on appliance malfunctions, replace parts promptly to ensure normal equipment operation.
• Perform regular maintenance and upkeep of customer appliances to extend their lifespan.
• Record the repair process and data, compile repair reports, and promptly report common problems to the supervisor.
• Provide usage guidance and safety operation training to customers to improve customer satisfaction.
• Adhere to safety operating procedures, use repair tools and equipment correctly, and ensure the safety of yourself and customers.
• Cooperate with the warehouse and purchasing department to manage spare parts inventory and ensure timely supply of parts needed for repairs.

• Education or above in appliance repair, mechatronics, or related fields; those with relevant vocational skills certificates are preferred.
• Familiar with the structure, working principles, and common fault diagnosis methods of household appliances.
• Practical experience in appliance repair; able to independently complete routine and complex repair work.
• Possesses strong customer service awareness and excellent communication skills; able to patiently answer customer questions.
• Improves physical health and can adapt to on-site operation and handling work.
• Has basic electrical knowledge and understands safe operating procedures.