Wellness Shelter - Client Support Staff; 3rd Shift

Job Details

Job Title:

Client Support Staff

Location:

Preble Street – Portland, ME 04101

• Outreach and engage with clients
• Provide direct services and program coverage
• Maintain safety in program spaces
• Provide crisis intervention and support
• Assist in case management activities
• Work a full‑time schedule (Wednesday – Saturday, 10:30pm – 8:30am)

• Education in social work or a related field of study and experience in direct service provision to people experiencing homelessness, or a comparable combination of work experience, education, and/or training.
• Alignment with Preble Street’s mission, positive regard for individuals accessing services for homelessness and poverty, and a commitment to providing low‑barrier services.
• Mental Health Rehabilitation Technician (MHRT‑1) certification (required; can be obtained on the job/after hire).
• Strong communication, de‑escalation, and crisis intervention skills.
• Familiarity with community resources.
• Ability to engage with and maintain professional boundaries with diverse populations.
• Ability to work as part of a collaborative team.
• Ability to work a full‑time schedule, with consistent and reliable attendance.

• Hourly rate: $23.83 per hour
• Shift differentials: $1.00 per hour for hours worked between 7:00am and 10:00pm; $2.00 per hour for hours worked between 10:00pm and 7:00am
• Paid time off: 160 vacation hours, 96 sick hours, 32 personal hours, 12 paid holidays
• Health insurance: 100% employer‑paid health, dental, and vision coverage
• Life, STD, and LTD insurance: employer‑paid
• 403(b) retirement plan with employer match

Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local law.