Crisis Intervention Specialist

Pay rate: $23/hour

Position: Crisis Intervention Specialist

• Respond to and support adults, children, and families in mental health crises
• Engage, de‑escalate, assess needs, and develop collaborative action steps
• Provide direct service and intervention in person, by phone, or through electronic media
• Attend staff meetings as needed to ensure continuity of care, participate in other meetings, establish and maintain positive work relationships, and engage fully as a member of the team
• Proactively demonstrate constructive conflict resolution skills and employ helpful self‑care tools that recognize and safely attend to issues of secondary traumatization
• All work is performed with the goal and intention of maintaining a trauma‑informed, trauma‑sensitive, and recovery‑oriented framework

• Passion for helping others
• Associate degree or higher
• Proficiency with technology
• Must be able to successfully pass a criminal background check
• Driver’s license and a vehicle
• No experience necessary – full training provided
• Associate’s Degree and two years of relevant experience required (behavioral health or human services setting, volunteer work, or internship)
• One year of relevant experience defined as the equivalent of 1,200 hours of work, volunteerism, or internship
• Associate’s or Bachelor’s degree in education, psychology, human development, social sciences, Health/Human Services, Social Work, or Law Enforcement preferred along with two to three years of relevant experience
• MHRT/CSP certification required or ability to obtain within 30 days of employment (on‑site training provided)
• Technical literacy: electronic documentation, solid oral and written communication skills, strong organizational skills, flexible schedule
• Demonstrated competence with critical thinking, ethical decision‑making, and problem‑solving
• Knowledge of DSM‑V desirable
• Ability to work across differing systems, within a team framework, encompassing diverse rules, policies, and cultural perspectives
• Belief that recovery is possible and commitment to client‑centered agency perspectives of recovery and treatment
• Demonstrated computer proficiency in Microsoft Office, e‑mail, and the internet
• Must not be on the state or federal suspension and disbarment list

Portland, ME (Cumberland County) – in‑office and community work with some potential for remote work

Full‑time, 40 hours/week. Some evenings and weekends required.

• Trauma‑informed and recovery‑oriented framework
• Supportive team environment
• Comprehensive training and ongoing support
• Direct impact on the community and individuals in crisis

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and vision insurance options
• Agency‑paid basic life insurance and STD & LTD disability insurance
• 403(b) retirement with a generous agency match (all employees eligible)
• Tuition reimbursement offered once per year through an application process
• Opportunity Alliance is a qualified employer under the Public Service Loan Forgiveness (PSLF) program

For more information about our benefits, visit https://-benefits

Contact: (Use the "Apply for this Job" box below).