Crisis Clinical Supervisor - Mobile Outreach - full time

Crisis Clinical Supervisor – Mobile Outreach Program

Location:

Portland, ME | Full‑time (40 hrs/week)

• Provide clinical supervision and leadership to Mobile Crisis Workers and call specialists.
• Support real‑time triage, consultation, and clinical decision‑making.
• Coaching staff through complex cases, assessment, and intervention strategies.
• Ensure high‑quality documentation, data reporting, and program oversight.
• Lead training and staff development, from onboarding to ongoing skill‑building.
• Partner with internal teams and community providers to ensure strong collaboration and responsiveness.
• Promote a culture of communication, learning, and continuous improvement.

• Full‑time, 40 hrs/week. Schedule determined by program needs (at least one weekend day, occasional evenings).
• Primarily in‑person (office and community‑based work), with potential for some remote tasks.
• Occasional travel within Cumberland County as needed.

• Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field.
• Conditional or full clinical licensure required.
• Strong clinical assessment, crisis intervention, and decision‑making skills.
• Excellent communication, organization, and documentation abilities.
• Interest or experience in people management.
• Preferred:
  Supervisory or leadership experience.
• Experience in crisis services or mobile outreach.
• Familiarity with DSM criteria and multidisciplinary collaboration.
• Ability to work flexible hours, including occasional evenings/weeksends.
• Comfortable responding to high‑acuity situations and critical incidents.
• Proficiency with Microsoft Office and electronic documentation systems.
• Valid driver’s license for occasional local travel.
• Ability to pass required background checks.

• Thrives in fast‑paced, mission‑driven environments.
• Enjoys mentoring and supporting others.
• Brings both clinical expertise and human connection to your work.
• Is motivated by making a real difference in people’s lives.

• Generous paid time off accrual.
• 9 paid holidays per calendar year and up to 3 floating holidays.
• Excellent medical benefits at very reasonable cost.
• Dental and vision insurance options.
• Agency‑paid basic life insurance and STD & LTD disability insurances.
• 403(b) retirement with a generous agency match (all employees are eligible).
• Tuition reimbursement – offered once per year through an application process.