Airport Operations Coordinator Portland, Maine Portland, ME

Airport Operations Coordinator

Aviation & Transportation Department - Portland International Jetport

Sign on bonus $1,500 and relocation $2,500 available

The Portland International Jetport is hiring for an entry‑level Airport Operations Coordinator.

• Monitoring surveillance video, access control, alarms, mass notification systems, weather‑related equipment, phones, and radios.
• Assisting with terminal inspections, TSA & FAA inspections, aircraft gate assignments, irregular operations, tests and audits, and assisting airport management on matters involving safety, security, and customer service.
• Acting as “Trusted Agents”, responsible for viewing, recording, and processing background checks for airport badge holders.

• Pass all local and federal background investigations, specifically TSA Regulation 49 CFR, Part 1542.
• Hold a valid U.S. State Driver’s License, or be able to obtain one prior to employment. Demonstrate proficiency in airfield driving and FAA Part 139 inspection criteria upon completion of a six‑month probationary period.
• Possess a working knowledge of FAA and TSA rules and regulations.
• Be comfortable with technology use, including competency with MS Office and Google Workspace.
• Display excellent organizational and communication skills, both verbal and written.
• Provide exceptional customer service to both internal and external customers including airport tenants, the general public, and City, State and Federal agencies.
• Go above and beyond to exceed customer expectations, representing Maine to our global and domestic travelers.

Additional consideration will be given to candidates who possess a Bachelor’s Degree in Airport Management or comparable airport related experience, experience at a commercial non‑hub or larger airport in Airport Operations, Airport Security, or other applicable professional aviation experience.

Airport Operations Coordinators work rotating 10‑hour shifts, 4 days a week, available for holidays and on‑call shifts, subject to mandatory overtime call‑ins for the 24/7/365 operation.

Union position, Protech Grade 5, $24.88‑28.00 hourly base starting rate depending on experience.

Sign on bonus $1,500 and relocation $2,500 available.

• Free employee health insurance with the completion of wellness incentives
• Thirteen paid holidays
• Sick, vacation, and personal leave
• Life, dental, vision and income protection insurances
• Choice of retirement plans, including a pension plan
• Use of City recreation facilities
• Discount on professional development programs through USM and Thomas College

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics.

If you need to request a reasonable accommodation, please call 207‑874‑8624 or email hrinfo.