Accounts Receivable Specialist

Accounts Receivable Specialist

Portland, OR (Hybrid)

We are looking for an Accounts Receivable Specialist who enjoys bringing order to complexity and takes pride in delivering exceptional service—both internally and externally.

In this role, you'll do more than post payments and reconcile accounts. You'll partner with clients, insurance payers, and internal teams to ensure accurate billing, timely collections, and a seamless financial experience that supports Linguava's mission of improving language access in healthcare.

If you're someone who enjoys solving problems, building relationships, and making an impact behind the scenes, we'd love to meet you.

The Accounts Receivable Specialist is responsible for managing customer payments, maintaining accurate accounts receivable records, and supporting timely collections and insurance billing activities.

This role partners closely with Client Relations, Accounting, and clients to ensure invoices are paid accurately and on time while maintaining excellent customer service. Through attention to detail, strong communication, and continuous process improvement, this position plays an important role in supporting the financial health of the organization.

• Accurately post and apply customer and insurance payments across multiple payment methods
• Research and resolve payment discrepancies, unapplied payments, short payments, over payments, and missing remittance information
• Process credit memos, account adjustments, and refunds in accordance with company policies
• Support account reconciliations and investigate payment and invoice variances

• Review and process insurance re-bill requests to ensure accurate reimbursement
• Verify insurance eligibility, coverage, and billing information
• Maintain complete documentation supporting billing, payment, and reimbursement activities

• Collaborate with Client Relations Account Managers to review aging reports and develop collection strategies
• Communicate professionally with clients, insurance payers, and internal stakeholders regarding account balances, payment status, and billing questions
• Document collection activities, payment arrangements, disputes, and account follow-up within company systems

• Monitor accounts receivable aging and prioritize collection efforts
• Assist with month-end close, reporting, audits, and accounting projects
• Identify opportunities to improve accounts receivable processes, payment posting workflows, and billing accuracy
• Support additional accounting responsibilities as needed

You enjoy working with numbers, take pride in accuracy, and know that attention to detail makes all the difference.

You approach discrepancies with curiosity, investigate thoroughly, and enjoy finding practical solutions.

You communicate professionally and confidently with clients, insurance representatives, and teammates while building positive working relationships.

You can manage competing priorities, stay organized, and consistently meet deadlines in a fast-paced environment.

You naturally look for ways to streamline processes, improve accuracy, and make work more efficient for yourself and your team.

• Minimum of two years of Accounts Receivable experience
• At least one year of experience using accounting software (Quick Books Online preferred)
• Strong written and verbal communication skills
• Excellent analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities while maintaining accuracy

• Associate's degree or higher in Accounting, Finance, or a related field
• Experience working in healthcare billing or healthcare accounts receivable
• Experience working with insurance claims and reimbursements

• Hybrid position based in Portland, Oregon
• Standard schedule:
  Monday–Friday, 8:00 AM–5:00 PM PST
• In-office collaboration…