Assistant Community Manager - Westshore​/Prescott

A healthy community begins CH provides quality affordable housing, and opportunities for individuals, families, and communities to thrive

Title:

Assistant Community Manager Department:
Property Management

FLSA Status:
Non-exempt

Reports to:

Community Manager

Flex Status:
On site 32 hrs. – Flexible 8 hrs. Effective Date:
November 2017

REACH is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture

REACH believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

All REACH staff share a commitment to anti-racism; the identification and elimination of racism by actively changing oppressive systems, structures, policies, and attitudes so that historic and future harm can be eliminated for communities of color.

• 401k
• Medical, HSA, FSA
• Life, AD&D
• Supplemental & More

The Assistant Community Manager for Westshore and Prescott properties is responsible for providing support to the operations of the Property Management staff, including leasing, collections, reporting and property operations. This position provides the opportunity to engage in the operations of the property, preparing for career advancement in the property management industry. The locations that this position manages are LIHTC properties and experience with LIHTC is required.

• Learns and demonstrates understanding through practice, activities and services performed to support the physical and financial operations of the property.
• Learns and understands the organization’s policies and procedures for marketing activities to rent vacant units in a timely manner.
• Learns the established guidelines to maintain and monitor property waitlists.
• Learns, understands, and demonstrates through practice tenant selection and screening criteria and policies.
• Learns and demonstrates through practice the activities for the lifecycle of the tenant from pre-application to screening, eligibility, move‑in, tenant relations to move‑out.
• Must be able to adhere to organizational policies on non‑discrimination.
• Ability to practice cultural humility when interacting with co‑workers and clients of diverse ethnic religious, political, and cultural backgrounds and sexual or gender identities, treating everyone with respect and dignity.
• Employee is to maintain regular and reliable attendance.

REACH employees are expected and required to behave in a courteous and collaborative manner in doing REACH business and dealing with other staff, residents, and all contacts inside and outside the organization. Profanity, derogatory and abusive language will not be tolerated.

• General office procedures.
• Working knowledge of Microsoft Office including Word, Excel and Outlook.
• Good verbal and written communication skills.

• Frequently, incumbent's decisions and actions moderately impact the company's revenue or operations. Decisions and actions may have a strong impact on reputation, and/or customer satisfaction.
• Incumbent follows routine procedures and established guidelines, does not independently make decisions, and performs work under moderate to close supervision.
• Work under established guidelines and controls including REACH administration policies and procedures.
• Operates from established and well‑known procedures.

• Job is not supervisory in nature.

• High school education or equivalent.
• Related experience required in Property Management LIHTC
• General business knowledge.

The work environment and physical demands described here are representative of those that must be met by an…