Administrative Assistant​/Receptionist - Portland

Summary

Join a high-performing, fast-paced team within the Portland Division at WCP Solutions, an independent, locally owned, third-generation distribution company. In this front-facing administrative role, you will support both front desk operations and broader Division needs through professional, proactive, and detail-oriented administrative service. This role requires strong judgment, independent decision-making capability, and a team-centered mindset aligned with WCP Solutions’ culture and organizational goals.

We invest in your success, growth, and well‑being through a robust benefits package, including:

• Competitive wages
• Paid Time Off (PTO), Paid Holidays, & Paid Sick Time
• Parental Leave
• Matching 401(k)
• Medical, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Employee Referral Program
• Opportunities for advancement

• Answer and route incoming calls with professionalism and accuracy.
• Greet visitors and direct customers, vendors, and internal guests to the appropriate resources.
• Provide general assistance to walk‑in customers and support a welcoming front office environment.

• Provide intermittent administrative support to the Sales Department.
• Print and mail customer statements monthly.
• Process incoming and outgoing mail; manage employee mailboxes.
• Complete occasional office‑related errands as needed.

• Provide administrative assistance to the Human Resources Department.
• Assist with document preparation, filing, scanning, and employee record maintenance.
• Support HR initiatives requiring coordination, communication, scheduling, and timely follow‑through—executed with complete confidentiality and professionalism.

• Communicate customer‑related updates, issues, and opportunities to the Sales Manager and Inside Sales Team.
• Manage conference room schedules.
• Oversee breakroom supplies and common‑area upkeep.
• Coordinate breakfast and lunch orders for the Division, including setup and cleanup.
• Book occasional travel for upper management.
• Perform other duties as assigned to support Division operations.

• Minimum of two (2) years of administrative support experience, including receptionist duties and multi‑line switchboard experience.
• Proficiency with Microsoft Windows and current versions of Microsoft Office.
• Highly experienced in Microsoft Excel with the ability to create, maintain, and update spreadsheets, documents, and reports with accuracy.

• Demonstrates the highest degree of professionalism, discretion, and confidentiality.
• Strong verbal and written communication skills; able to engage effectively with individuals at all organizational levels.
• Customer‑service focused, composed, and adaptable in a fast‑paced environment.
• Highly organized and detail oriented, with the ability to manage multiple priorities.
• Flexible, approachable, and collaborative with a strong team mindset.
• Advanced proficiency in Microsoft Office including data entry, formatting, editing, and document management.

• Standard schedule: 8:00am–4:00pm, with a 7:30am start time one day per month.
• Professional office environment.
• Ability to sit or stand for extended periods and regularly lift 10–25 lbs.
• Frequent use of standard office equipment.