Service Coordinator; Local PacifiCorp : Idaho Category: Customer Service

Pacifi Corp is seeking customer‑centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion and belonging.

The successful candidate will be the primary person responsible for helping walk in customers and will be trained in Customer Guarantee gate keeping functions as back up to other Service Coordinators.

Will also be trained to provide support for high priority work when other Service Coordinators are absent. Other responsibilities will include supporting roll to the New Connects service coordinator, data entry, managing all incoming and outgoing mail, payroll support and other clerical work as requested by management or team members.

May be trained in specific Company applications as needed.

• Successful in passing a clerical aptitude assessment with a passing score as well as typing 40 WPM (MUST HAVE).
• 3 years general office or two years Administrative Assistant experience.
• 2 years Customer Service experience.
• High School diploma or proof of GED equivalent.
• Strong telephone and face‑to‑face communication skills.
• Must be detail oriented but with a demonstrated ability to multi‑task.
• Proficiency in MS Word, EXCEL, Outlook and Windows 2000.
• Must possess strong problem‑solving skills.

• 3‑5 years experience in a Utility Field Operations environment.
• Familiar with CSS System as well as SAP.
• 2 plus years experience as a Group or Administrative Assistant.

Req