Office Coordinator

Office Assistant – Job Overview

The Office Assistant provides reliable back‑up front desk and administrative support during busy times or when the main receptionist is absent. This role assists in keeping daily operations running smoothly and ensures employees, visitors and callers are greeted with professionalism. The Office Assistant must be personable, organized, and able to pick up and drop multiple tasks at any time. They must possess effective communication skills and be customer service‑oriented and adaptable to changing priorities.

• Provide front desk coverage during the receptionist’s breaks, absences, and after departure, through the end of the business day.
• Answer and direct incoming calls.
• Greet guests and clients.
• Process incoming and outgoing Fed Ex and mail.

• Maintain kitchens—load and unload dishwashers, clean equipment as needed, restock supplies, and reset at the end of the day.
• Maintain and organize conference rooms.
• Assist with office meetings and events—order catering, set up catering, and clean up after the event.
• Assist in other duties as assigned, relevant to the achievement of the position’s and team’s objectives.

• 1–2 years of experience in reception, front desk, or similar administrative role.
• Bachelor’s degree in related program, or equivalent work experience.
• Demonstrated ability to effectively communicate in both verbal and written communication.
• Attention to detail, strong logistical management, and great customer service.
• Strong organizational, multi‑tasking and time management skills with the ability to manage workload independently.
• Ability to prioritize and work independently and collaboratively with internal and external customers.
• Exhibits a positive work attitude, high productivity, and a collaborative approach to ensure business needs/goals are accomplished.
• Exhibits proactive thinking and actively seeks opportunities and proposes solutions.
• Proven ability to handle confidential information with discretion.
• Ability to negotiate and resolve issues with diplomacy and persuasiveness.
• General computer skills including use of Microsoft Office, Outlook, and internet search.
• Must possess a valid driver’s license and a satisfactory driving record in accordance with Fortis policy.

• Work performed in a professional office environment; primarily mobile, often standing or walking for long periods up to 60 minutes at a time.
• Use of standard office equipment such as computers, phones, photocopiers, etc.
• May occasionally push, pull or lift up to 50 lbs.
• No travel to regional sites required. All Fortis positions require some level of driving.

Fortis is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, age, disability or other protected categories.