Administrative Supervisor, Lead

4876 NW Bethany Blvd suite l1, Portland, OR 97229, USA

• Employees (and their families) Medical, Dental, Vision, and Insurance
• Life, AD&D and Long-Term Disability insurance
• Employee & family Physical Therapy benefits
• Parental leave
• Continuing Education PTO (1 day annually)
• Accrue up to 15 days of PTO (sick and vacation time) – increases over time
• 6 paid holidays, 1 charitable giving day, and up to 2 personal days
• 401(k) and profit‑sharing program (Up to 5% of total compensation)
• Interactive Wellness Program with rewards for balanced, healthy living
• Med Bridge learning subscription
• Potential Student Loan Repayment
• Potential Annual performance bonus

Full‑time

The Lead Administrative Coordinator position provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

• Coordinates the daily operations of administrative support staff. Ensures support staff provides quality customer service to all patients, visitors, or care partners.
• Manages all front office duties, such as insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
• Manages provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
• Ensures payment for services by coordinating insurance benefits and complying with insurance regulations.
• Ensures intake procedures are followed and completed by all staff.
• Assists with enforcing policy compliance and policy changes.

• 2+ years of customer service experience
• 2+ years of medical office experience strongly preferred
• High school diploma or equivalent
• Must be at least 18 years of age
• Basic proficiency with MS Office products including Word, Excel, and Outlook

Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws.

This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.