Program Assistant

Metropolitan Family Service Position Title

Program Assistant

SUN Site Manager

Meadows Elementary

Community Schools

Non-exempt

Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.

• We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.
• We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence.
• We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity.

Under the supervision of the SUN Site Manager, the Program Assistant will support day to day activities, data entry, maintain documents, maintain client information and assist with SUN program overall operations.

Schedule will be Monday to Friday, hours depend on site needs.

• Values working in a multicultural, diverse environment
• Values and supports inclusion and program access for clients
• Supports agency goals for reducing disparities in outcomes for communities of color
• Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege

• Ability to collaborate and communicate effectively with a broad range of individuals and groups within all program areas of MFS as well as other agencies
• Values the inclusion of multiple voices, including clients/service users, in the design and implementation of programs and services.

• Oversee general functioning of the after school/summer program, including set-up and clean-up, maintaining attendance records, supplies, and transitions throughout the building
• Assist Site Manager with duties including: data entry, student attendance tracking, implementing positive behavior incentive plans, community and family event planning, and maintaining community partnerships
• Act in a general support role for after school Activity Leaders and students
• Facilitate outreach and recruitment of students, parents, and community members to increase participation, volunteerism, and involvement in SUN activities
• Assist in the planning and coordination of family and community events
• Coordinate participant registration, data collection, documentation, filing and database maintenance in accordance with the program’s needs
• Assist with the outreach and recruitment of community organizations and resources to support family health and social service needs
• Complete the accurate count of suppers served to students daily
• Develop positive working relationships with students, families, teachers, school staff, community partners, volunteers, office staff and custodians
• Provide administrative support to SUN site office including answering incoming calls, responding and routing voicemail messages for our programs
• Oversee and maintain office supplies and program inventory, ensure needed supplies are available for staff
• Maintain office calendar for meetings and ensure up to date information is available on wall calendar
• Provide support to new or existing staff on making identification badges
• Lightly maintain the cleanliness of office environment including
• Become familiar with our digital system, various programs, and equipment in the office.
• Basic data entry and information upkeep, maintain client info, spreadsheets, casual program signage and other data
• Other duties as assigned

• Ability to work with diverse groups and provide a welcoming environment to students
• Ability to effectively manage and maintain confidential and sensitive information
• Work effectively within a team-dependent environment
• Ability to manage multiple projects simultaneously
• Demonstrate flexibility to adapt to changing priorities and responsibilities depending on the needs of the…