Project Coordinator

Department Overview

The Project Coordinator supports Care Management operations by coordinating projects, managing communications, maintaining stakeholder relationships, and overseeing project tracking and reporting. Serving as a liaison between internal teams, external partners, foundations, and donors and sponsors in collaboration with the OHSU Foundation, this role helps ensure initiatives are completed efficiently and resources are managed effectively. Responsibilities include maintaining project documentation, identifying process improvements and risks, monitoring project progress, developing tracking systems, and supporting employee onboarding, orientation, and access management.

The position operates under the supervision of the Case Management Supervisor and Division Director, with dotted‑line reporting relationships to the Case Management Social Work and Nurse Managers.

• Creating, maintaining, communicating, and distributing processes, procedures, and guidelines.
• Coordinate with internal and external stakeholders to obtain insight and feedback on ongoing projects, initiatives, and patient assistance (including hotels, insurance, foundation leaders, and other OHSU departments/disciplines).
• Plan and coordinate meetings, including the drafting of agendas, taking minutes, and any additional meeting materials.
• Track meeting minutes, action items, decisions, follow‑up items, etc., in a centralized location.
• Draft, edit, proofread and distribute communication materials for all projects as required.

• Meet with stakeholders to ensure tracking is up to date, processes are current, and funds are not being abused.
• Act as a liaison between internal team members and foundational committee to ensure action items are completed in an appropriate time frame.
• Represent OHSU in meetings with vendors interested in partnerships with the department and organization related to patient assistance.
• Participate in training necessary to improve and expand program offerings.

• Obtain and assess projects related to Care Management programs/processes and identify pieces needing completion.
• Identify potential gaps in the processes or gaps to not completing/creating the process.
• Identify potential difficulties and determine how to avoid possible risks; modify project plans and coordinate changes with participants as necessary.
• Assist with project management tool evaluation, development, and refinement.
• Identify resources and administrative steps needed for project completion.
• Initiate project and coordinate steps to ensure participation of appropriate interested individuals and groups (including drafting, editing, and distributing various project documentation).

• Create, maintain and distribute data reports related to project progress.
• Monitor project status to ensure progress toward completion and required procedural steps are completed fully and timely.
• Follow‑up with project team members to keep project activities on track.
• Plan and prepare tracking systems for various resources used in a multidisciplinary team of over 200 Care Management members (related to charitable funds, foundation, patient assistance resources, Care Management resources, etc.).
• Tracking or reporting as assigned.
• Perform other tasks as assigned.

• Develop onboarding materials and policies for each profession in the department.
• Deliver information to new employees related to OHSU and the Division of Care Management.
• Onboard new employees with operational systems of OHSU.
• Request appropriate access for each new hire, intern, temp, traveler, or student.
• Coordinate leadership requests for hiring new employees.
• Set up access for all new employees, including CARs, Epic, online websites, and pager/phone.
• Perform other tasks as assigned.

• Four years of experience as an executive assistant, administrative analyst, researcher, or administrative officer which included administrative duties, provision of technical assistance, or operations review. Two of the required years must have included administration or oversight of an…