Administrative Assistant

Be the first point of contact for clients and help us provide exceptional service at Columbia Laboratories, a Tentamus North America company, in Portland, Oregon! We are seeking a organized and people-oriented Administrative Assistant who can manage client interactions with professionalism, support laboratory operations, and contribute to the smooth running of our Administration Department.

If you excel in keeping operations running smoothly, managing administrative tasks with precision, delivering excellent customer service, have an interest in science and are ready to advance your administrative career, apply today!

The Administrative Assistant will carry out a variety of administrative tasks to support laboratory operations under the direction of the Client Services Manager.

Duties include, but are not limited to:

• Guiding clients through sample submission and bottle request forms with a professional demeanor.
• Handling shipments of samples and supplies.
• Logging projects in the Laboratory Information Management System (LIMS) and state/federal databases.
• Managing a multi-line IP phone system and performing data entry with accuracy.
• Filing and scanning documents, monitoring storage units, and maintaining a clean work area.
• Troubleshooting issues, meeting deadlines, and upholding high-quality data standards.
• Other duties as assigned.

Our ideal candidate will be authorized to work in the United States indefinitely without restriction or sponsorship; possess a combination of strong communication, organization, and computer skills; attention to detail, desire to learn, and a strong work ethic.

Other qualifications include:

• High School Diploma or GED Required.
• Must be 21 years or older due to regulatory requirements.
• Minimum 6 – 12 months' experience in an office or lab setting preferred. Background in chemistry or environmental project management is a plus.
• Spanish fluency is a plus.
• Experience with Chain of Custody, invoicing, and using a multi-line phone system.
• Experience with LIMS, Word, Excel, and Outlook is a plus.
• Possess excellent organizational and multi‑tasking skills; excellent communication skills, attention to detail, ability to lift 20 – 30 pounds, and work both independently and within a team.
• Self‑motivated, adaptable, with a positive attitude with the flexibility to perform duties in other areas if needed.

Hourly pay ranges from $18 to $21 and is based on your experience, skills, and qualifications — whether you're just starting out or bringing years of expertise to the role. In addition, we provide a comprehensive and low-cost benefits package, including medical, dental, vision, disability, and life insurance. Employees also enjoy access to our Employee Assistance Program, ample paid time off (PTO), and a matching 401(k) plan.

This is a Full-Time, 40 hours position, Monday-Friday 8:30 AM - 5:00 PM, onsite at Columbia Laboratories in Portland, Oregon.

Labs for Life. We are a global network of full-service accredited analytical laboratories providing crucial quality and safety analysis for clients locally, nationally, and beyond using proven methods of chemistry and microbiology. Many of the products you use and consume daily rely on Tentamus labs. With 20 labs in North America and growing (100 globally), we celebrate having talented diverse scientific and service-oriented professionals.

Must have or be able to obtain OLCC cannabis workers permit upon hire