Amendments Office Specialist (Office Specialist 2

Amendments Office Specialist (Office Specialist
2)

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics section is recruiting for an Amendments Office Specialist (Office Specialist
2).

In this role, you will support vital records amendment operations by reviewing, preparing, scanning, and distributing customer requests; entering amendment orders into the state vital records system; and managing incoming communications through voicemail and email. You will provide customers with timely and accurate information regarding their amendment requests, ensure amended vital records are printed and mailed, and retrieve, file, and refile records with precision.

This position also assists program staff with a variety of office support tasks essential to maintaining effective and efficient workflow.

Minimum Qualifications:

These qualifications must be reflected in your application for consideration.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents OR
• An associate degree in any field OR
• An equivalent combination of education and experience.

Desired Attributes:
The following are desired attributes that we have identified as key to success for this role se are the attributes we are looking for in our top candidate. If you possess any of these attributes, please highlight them in your application and resume.

• Demonstrated ability to analyze and screen applications and documents to ensure they meet specific requirements.
• Proven skill in understanding and consistently applying complex procedures, laws, and rules, to guarantee accuracy in processing vital record amendments.
• Proficiency in Word, Excel, Outlook, PowerPoint, Teams, and Adobe Acrobat applications for processing documents.
• Strong written and verbal communication skills for interacting effectively with diverse colleagues and a diverse customer base.
• Capacity to work independently, adapt to changing priorities, and collaborate effectively as part of a team.
• Experience providing friendly, professional, and high quality customer service.
• Commitment to fostering and supporting a culturally competent, inclusive, and diverse work environment.

Preference will be given to candidates possessing more years of experience and meeting more of the desired attributes.

Application Guidance

• Resume – Attach your current resume that clearly outlines your education and work experience relevant to this position.
• Supplemental Questions – Answer all supplemental questions completely and accurately.
• Final Check! – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information

How to Apply:

• External Candidates:
  Visit the State of Oregon job opportunities webpage or click the "Apply" tab above to submit your application, following all submission requirements.
• Internal Candidates:
  Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.

After You Apply:

• Complete any pending tasks in Workday under "My Applications" prior to the Final date to receive applications.
• Check your email (including junk folder) and Workday inbox regularly for updates on your application.

Reminders:

• Eligible veterans and Oregon National Guard service members (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans' Preference documentation.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the Final date to receive applications.

About the Team & Benefits of Joining

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

If you're driven by…