Bureau Program Coordinator (Coordinator III - CPPW

Bureau Program Coordinator

The Bureau of Fleet and Facilities (BFF) is seeking a highly organized and collaborative Bureau Program Coordinator to provide critical coordination and operational support for bureau-wide initiatives that improve organizational performance and service delivery.

This position serves as the operational backbone for several high-profile programs, including administration of the City's Take Home Vehicle Policy, coordination of the citywide telematics program, strategic planning support, performance measurement, and bureau-wide administrative initiatives. The successful candidate will help ensure projects stay on schedule, performance data is accurate and meaningful, documentation is complete, and internal customers receive timely, responsive service.

What You'll Do:

• Coordinate the bureau's annual strategic planning process and monitor organizational goals, objectives, Success Factors performance measures, and service level agreement metrics.
• Collect, validate, analyze, and report operational performance data to support leadership decision-making and continuous improvement efforts.
• Administer the City's expanding telematics program by providing training, preparing reports, facilitating stakeholder collaboration, coordinating development and implementation of processes and standards, and responding to requests from bureaus, 311, and the Auditor's Office.
• Manage implementation and ongoing administration of the City's Take Home Vehicle Policy, including training, vehicle assignments, annual reporting, and payroll reporting support.
• Support the Bureau's Vision Zero initiatives by facilitating stakeholder meetings, developing fleet safety parameters, and assisting with the implementation of telematics safety technologies and user training.
• Develop, edit, route, and maintain policies, procedures, reports, agreements, Standard Operating Procedures (SOPs), and other bureau documentation to ensure accuracy, consistency, and compliance.
• Facilitate meetings by preparing agendas, documenting action items, tracking follow-up tasks, and supporting bureau leadership with administrative and operational initiatives.
• Serve as a trusted resource for internal partners by responding to inquiries, coordinating requests for service, and fostering effective communication across City bureaus.

Ideal Candidate Profile:

• Is highly organized and excels at coordinating multiple priorities, projects, and deadlines.
• Enjoys improving business processes and finding efficient solutions to operational challenges.
• Has experience collecting, analyzing, and presenting data to support organizational decision-making.
• Communicates clearly and professionally with employees, leadership, and diverse internal stakeholders.
• Builds collaborative working relationships across departments and effectively facilitates meetings and projects.
• Pays exceptional attention to detail while preparing reports, policies, procedures, and official documentation.
• Is comfortable learning and supporting technology systems, databases, and software applications.
• Takes initiative, exercises sound judgment, and follows through on commitments with minimal supervision.

Applicants must demonstrate how their education, training, and experience meet each of the minimum qualifications listed below:

Applicants must also possess:

• Ability to travel between multiple work sites using city carpool, public transportation, rideshare, or other accessible transportation options

How to Apply:

• Submit your resume and responses to the supplemental questions by the closing date.
  
  Note:
  
  Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.
• (Optional) Submit Veterans' Preference documents, if applicable. If this is your first time applying with the City of Portland, or if you haven't requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we'll…