Hospitality, Office Administrator​/ Coordinator, Customer Service Rep

Are you an administrative, positive, and kind individual? Do you enjoy greeting visitors, managing administrative duties such as sending emails, processing enrollments, and answering telephones? If so, you may be an ideal candidate for the front office position  application process is swift and straightforward.

We are an award-winning recreational gymnastics facility that offers classes and additional services to children aged 1-14 across the greater Portland area. Our hospitality team members deliver excellent customer service to both adult and student clients.

Responsibilities include responding to inquiries by phone or email, managing enrollments, and performing various office tasks. Availability to work some evenings and Saturdays is required. Office hours vary throughout the week to accommodate the preferences of both full-time and part-time staff.

Applicants must possess proficiency in typing, basic mathematics, and Microsoft Office suite applications. Comprehensive training will be provided for the client management software, iClass

Pro, as well as all specific hospitality functions at TCG.

• Answering in-person phone calls.
• Greeting clients and giving tours when needed.
• Maintaining a secure and clean facility.
• Composing and responding to client emails.
• Processing enrollments through an online software program.
• Working within Microsoft Office, Slack, iClass
  
  Pro, Google Business, and more.
• Payment handling (math, discounts, fee schedules, and more).

• Health, Vision, and Dental Insurance.
• Sick Time.
• PTO (after 1 year of service)
• Paid Holidays
• Growth opportunities.
• Staff training.
• Retirement Plan with company match.

If you're the next person to join The Children's Gym hospitality team, we can't wait to meet YOU!