Office Manager

Our associates celebrate lives. We celebrate our associates.

• Accounting Function Oversight
  • Collections of all accounts receivable
  • Verifications and payments of all accounts payable invoices
  • Controls of receipt and deposit of cash payments received
  • Maintains petty cash account and disburses the same in accordance with company policies and procedures
  • Reconciliations of all accounts
  • Cash advance checks
  • Same Day Check requests
  • Bank deposits
  • Verifies/audits cash disbursement reports
  • Tracks Capital Expenditure Authorizations (CEAs)
• Operational Activities
  • Orders supplies for the office and completes inventory counts
  • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
  • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
  • Schedules incoming orders and drivers for the ambulate service
  • Completes various funeral/cemetery reports and files accurately
  • Supports Sales as necessary requiring an understanding of JD Powers
  • Assures compliance with all Company policies and procedures to include Sarbanes Oxley (SOX) audit
  • Dignity University (DU) training
  • Interment Verification Training (IVT) audits
  • Day Sales Outstanding's (DSO) related to financial and administrative areas
• Assists in preparing and/or overseeing all funeral/cemetery-related forms
• Reviews time cards and administers corporate payroll policies and procedures
• Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
• Ensures new associates receive new hire orientation
• Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
• Maintains vehicle records/licenses
• Processes expense reports
• Updates General Price Lists (GPLs)
• Manages all Alarm Systems (codes, working order, etc.)
• Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
• Coordinates daily activities with business unit as well as other departments
• Trains associates in the proper administration of policies and procedures
• Services customers by interacting with families in a professional and compassionate manner
• Maintains and updates customer records
• Updates company website with current obituaries and ensures obituaries are placed in newspapers
• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
• Behaves in a supportive way to enrich the work environment
• Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
• Performs other duties as assigned

High school diploma, GED or completion of a diploma-training program at a college or technical school

Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

• Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
• Excellent communication skills both orally and in writing
• High level of compassion, integrity, and confidentiality
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented
• Must be flexible and able to function in a face-paced environment

Professional Dress is required when in contact with families.

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Working beyond "standard" hours as the need arises

Postal Code: 97229

Category (Portal Searching):
Operations

Job Location:

US-OR - Portland