Senior Regional Manager

This position reports to a Regional Director with the primary responsibility to serve as main customer interface, satisfy customer requirements and increase business to existing or new accounts. Customer base is large and complex with regional or global focus resulting in significant impact to the business.

• Establishes new and maintains strong existing relationships with customer base in designated business portfolio to profitably grow the business especially with key and foundational customers.
• Manages the entire sales process (RFP/RFQ through quote and after sales process) including customer management for long term contracts
• Creates and implements customer engagement plans ensuring regular customer touch points via both in person and remote meetings.
• Actively manages the sales pipeline. Perform account review (internal / external)
• Responsible to deliver Order Intake, Revenue and customer account growth for assigned portfolio.
• Assists with development of strategies and executes sales plans for assigned region, or significant accounts in alignment with regional business objectives.
• Upon assignment this role might manage, train and support other sales managers.
• Identifies and develops new business opportunities.
• Collaborates with other departments (marketing, customer support) to ensure a positive customer experience.
• Prepares and presents sales reports, forecasts, and performance metrics to support regional director
• Develop relevant market intelligence and competitive information to support regional planning
• Negotiates medium size sales contracts, and supports finalizing terms and conditions
• Identify and mitigate business risk.
• Ensures internal communication/cooperation is achieved.
• Travel to customers as needed.

• Attend industry conferences and trade shows.
• Coordinate potential sales opportunities with other AGSE business groups.

• Solid knowledge of commercial principles; cost, pricing, volume discounts, payment.
• Solid understanding of business financial analysis.
• AGSE product knowledge desired; experience with ground support equipment (GSE) for aerospace/aviation is highly preferred.
• General knowledge of engineering principals; mechanical/electrical/controls.
• Able to foster team environment (and across functional groups).
• Ability to establish credibility with internal and external customers.
• Must be MS Office literate.
• Solid oral and written communication skills.
• Strong multi-task and prioritization skills.
• Solid ability to negotiate LTA contracts, terms and conditions.
• Ability to affect change through influence.
• Excellent independent judgment, decision making and problem solving skills.

• Bachelors of Science in technical or business discipline or equivalent.
• Plus other advanced sales/technical training.

• 3-5 years experience in commercial role within the aerospace or aviation industry or extensive product knowledge with Ground Support Equipment for aerospace/aviation applications and demonstrated ability to effectively participate in customer meetings on behalf of the company.
• 5+ years experience in related industry aerospace or aviation industry.

• General office equipment