Project Specialist in-office

Overview

Kohler | Renuity is looking for a Project Specialist to join our team!

Come and work with one of the greatest names in business today, KOHLER!

The award‑winning Renuity is the exclusive dealer in Oregon, Washington, Nevada, Arizona, Utah, and Illinois for KOHLER's Lux Stone Walk‑in Showers and Walk‑in Baths.

Project Specialists provide administrative support to Install Managers to ensure efficient operation of all installations. They emphasize world‑class customer service and possess excellent communication and problem‑solving skills.

The Project Specialist’s duties and responsibilities include providing project administrative support to ensure the efficient operation of the Install Manager. This position requires coordinating with the Install Manager, using problem‑solving and organizational skills to provide logistical support throughout the entire job life cycle. Duties include assisting the Install Manager in coordinating materials and labor (both employees and subcontractors) while keeping projects on schedule.

The Project Specialist must be familiar with the company’s concepts, practices, and procedures, and effectively communicate via phone and email to ensure all duties are completed accurately, delivered with high quality and in a timely manner.

• Competitive Pay:
  Hourly wage of $22/hr with bonus opportunities
• Health, Dental, Vision, Disability & Voluntary Insurance
• 401K and Paid vacation & paid holidays
• Hiring immediately

• Medical insurance (PPO plans), vision insurance, dental insurance, voluntary life insurance, disability insurance (STD, LTD), Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance. Healthcare Flex Spending Account, Dependent Care Flex Spending Account.
• Retirement Plans: 401k.
• Paid Holidays:
  New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Eve, Christmas.

• Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
• Maintain exceptional working relationships with customers, installers, vendor partners, and other staff.
• Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily.
• Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits.

• 5+ years in an office environment with scheduling and direct customer service experience.
• Strong verbal and written communication and customer service skills with an expertise in problem resolution.
• Exceptional multi‑tasking skills with great attention to detail and an ability to prioritize tasks.
• Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact H