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Member Experience Lead: Onboarding & Community Builder
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-05
Listing for:
Multnomah Athletic Club
Full Time
position Listed on 2026-08-05
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Multnomah Athletic Club in Portland is seeking a Member Experience Lead to design onboarding for prospective and new members, guiding them from initial interest through the first year of membership. You’ll lead tours, coordinate onboarding programs, craft communications, and partner with members to align interests with MAC experiences.
This onsite role works with the Membership team to enhance engagement, retention, and a welcoming club culture, while serving as a bridge across departments and
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