Customer Support Readiness Lead - Launch Orchestrator
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-17
Listing for:
Doist
Full Time
position Listed on 2026-08-17
Job specializations:
-
Business
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Mercury is seeking an Operations Readiness Program Manager to coordinate readiness activities across Customer Support and cross-functional partners, ensuring launches, tooling changes, and process updates are implemented smoothly.
You will own recurring readiness motions, maintain a centralized roadmap, and lead planning for new product launches, with documentation, training, and enablement materials to support adoption.
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