Tech Principal Product Manager

About the Role:

Williams-Sonoma, Inc. is in the business of enhancing the quality of our customers' lives s critical Principal Product Manager role owns the product strategy, roadmap, and execution for Williams-Sonoma's Manufacturing technology domain, supporting our in-house furniture and lighting manufacturing operations. This leader will define and deliver capabilities that improve manufacturing planning, production execution, inventory visibility, quality, scheduling, materials management, shop floor operations, and fulfillment while enabling scalable growth across our manufacturing network.

This role operates across strategy and execution, partnering with Manufacturing, Supply Chain, and Technology leaders to define product strategy, prioritize investments, and deliver measurable business outcomes across Williams-Sonoma's manufacturing network.

The right candidate will have deep experience with discrete manufacturing as well as the associated logistics and transportation activities and a techno-functional / Product Management background.

• This role operates across product strategy and execution, partnering with Manufacturing, Supply Chain, and Technology leaders to modernize manufacturing capabilities and deliver measurable business outcomes across Williams-Sonoma's manufacturing network.
• Own the Manufacturing product strategy, roadmap, and investment priorities, identifying opportunities through customer insights, operational data, and hypothesis-driven product discovery focused on measurable business outcomes.
• Monitor emerging manufacturing, supply chain, ERP, AI, and digital manufacturing trends, evaluating new technologies and industry practices that can improve Williams-Sonoma's competitive advantage.
• Define product success metrics and measurement plans tied to manufacturing efficiency, production throughput, inventory accuracy, schedule adherence, quality, operational productivity, adoption, and business value realization. Continuously measure outcomes to guide product investment decisions and optimization.
• Lead product discovery, business process analysis, and solution definition for manufacturing capabilities, translating business needs into product strategy, roadmaps, epics, features, user stories, acceptance criteria, and prioritized Jira backlogs that enable iterative Agile delivery.
• Identify, prioritize, and deliver AI-enabled capabilities that improve manufacturing planning, shop floor productivity, quality, scheduling, operational efficiency, and business decision making while leveraging generative AI to improve product discovery, requirements quality, documentation, and team productivity.
• Serve as the primary product leader across Manufacturing, Supply Chain, Engineering, Architecture, and Technology teams, aligning stakeholders around product vision, priorities, delivery, and measurable business value.
• Partner with Engineering and Architecture teams to deliver iterative product capabilities using Agile methodologies while balancing business value, technical debt, scalability, and long-term platform health.
• Serve as the manufacturing product subject matter expert, leading cross-functional exploration, making informed product recommendations, and communicating roadmap priorities, tradeoffs, progress, and outcomes to business partners and senior Technology leadership.
• Lead organizational readiness and product adoption activities, including stakeholder alignment, business process design, SOP documentation, training, UAT, hyper-care, and adoption measurement.
• Ensure manufacturing solutions meet governance, security, audit, licensing, and compliance requirements while partnering with Internal Audit and Technology teams to establish appropriate operational controls.

10 years of Product Management or techno-functional experience supporting Manufacturing, Supply Chain, ERP, or related enterprise technology platforms.

• Experience with discrete manufacturing, configurable products, production planning, bills of material, routings, work centers, capacity planning, quality management, and manufacturing execution preferred.
• Demonstrated ability to influence senior business and technology leaders, drive executive alignment, manage competing priorities, and communicate effectively across executive, operational, and technical audiences without direct authority.
• Deep understanding of Microsoft Dynamics AX/Dynamics 365 Manufacturing, Supply Chain Management, Production Control, Inventory Management, Procurement, Warehouse Management, and related manufacturing processes.
• Demonstrated experience owning product strategy, roadmaps, and execution for complex enterprise platforms supporting manufacturing or supply chain operations.
• Own the product lifecycle from discovery through adoption, continuously measuring business outcomes and incorporating customer feedback into future roadmap priorities.
• Experience applying AI, generative AI, machine learning, automation, or advanced analytics to improve…