Payroll Coordinator

Payroll Coordinator

The Payroll Coordinator supports payroll operations by performing administrative and transactional activities of moderate complexity. This role provides Tier 1 and Tier 2 support for payroll inquiries, executes payroll processes independently, and supports reporting, auditing, and process improvement activities.

Responsibilities:

• Payroll Processing & Data Maintenance:
  Execute payroll transactions including pay data entry, adjustments, reporting, and off-cycle processing. Manage data imports, exports, and payroll system data updates. Identify and troubleshoot issues related to payroll data, tools, or processes. Participate in process improvements and support execution of changes.
• Inquiry Management & Support:
  Provide Tier 1 and Tier 2 support for payroll inquiries and requests. Triage, resolve, and escalate inquiries based on defined service levels. Handle moderately complex payroll-related questions and issues.
• Reporting, Audits & Validation:
  Run routine and ad hoc reports, integrations, and payroll audits. Identify discrepancies and resolve or escalate issues as appropriate. Validate data accuracy and completeness across payroll activities.
• Documentation & Knowledge Ownership:
  Create and update SOPs and Knowledge Articles related to payroll processes. Review and maintain documentation to ensure accuracy and relevance. Act as a peer reviewer for documentation updates.
• Project & Process Support:
  Support payroll projects and system changes, including UAT and testing. Provide feedback on testing outcomes and suggest improvements.
• Compliance & Data Security:
  Ensure data privacy, confidentiality, and adherence to compliance requirements. Validate and escalate concerns related to data integrity and risk.
• Autonomy:
  Work independently with limited supervision. Escalate complex or high-risk issues appropriately. Support onboarding and training of new team members.

Requirements:

• High School Diploma or equivalent; or the equivalent combination of education and experience.
• 1–2 years of payroll or related experience.
• Fundamental understanding of payroll processes or strong ability to learn.
• High attention to detail and accuracy.
• Ability to follow instructions and established procedures.
• Strong organizational and communication skills.
• Ability to work effectively in a team environment.
• Exposure to payroll systems (SAP, ADP, etc.) and administrative processes.

Employees must be able to perform the essential functions of the position with or without an accommodation.

Pacifi Corp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.