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Bank-Grade Customer Support Governance Lead

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Embedded Shishya
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 139000 - 193000 USD Yearly USD 139000.00 193000.00 YEAR
Job Description & How to Apply Below

Mercury is building bank-grade Customer Support operations and seeks a Senior Customer Support Controls & Governance Program Manager to design and operationalize controls and governance for scale.

You’ll drive bank charter readiness for examinations, then own long-term governance, partner-bank oversight, and evidence-based improvements across Compliance, Risk, Banking, QA, Enablement, Product, and Engineering.

Are you ready to take on the Bank-Grade Customer Support Governance Lead role at Embedded Shishya?

Join Embedded Shishya and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Bank-Grade Customer Support Governance Lead role at Embedded Shishya, based in Portland, OR, United States.

We are looking to fill the Bank-Grade Customer Support Governance Lead position at Embedded Shishya in Portland, OR, United States.

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