Content Writer & Editor

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.

5000 list of fastest‑growing American companies since 2008.

We’re looking for an experienced, temporary project‑based contract writer and editor to support our Business Unit teams with high‑quality, compliant content across channels. This role is writing‑heavy, with a strong emphasis on plain‑English clarity, editorial polish, and effective stakeholder collaboration in a regulated environment. This is a 4‑to‑5‑month engagement with the potential for a contract extension based on business needs. You’ll collaborate with marketing, design, and compliance partners to ensure content is accurate, readable, on‑brand, and ready for launch.

This role will report to Smarsh’s Managing Editor. Only resumes with portfolio links will be considered.

Smarsh is an award‑winning technology company that helps companies communicate and collaborate while staying ahead of ever‑changing regulations. We need you to bring your most innovative, out‑of‑the‑box thinking and data‑driven abilities to promote our market leadership and build awareness of our unique value.

• Research and write long‑form content including guides, blog posts, white papers, reports, briefs, webpages, and voice‑over scripts
• Create short‑form content including webinar abstracts, emails, social posts, text for graphics, event banners, and paid ads
• Write across styles and audiences: informational, social, web, executive, and casual
• Translate complex or technical topics into clear, approachable copy—without losing accuracy
• Deliver copy that’s easy for downstream partners (designers, developers) to implement correctly
• Work within compliance requirements and feedback cycles while maintaining voice and intent
• Execute against defined content briefs and priorities provided by Smarsh teams

• Edit for clarity, consistency, and flow while preserving meaning
• Rewrite technical content to sound more conversational and audience‑friendly
• Proofread and perform final QA on designed assets (graphics, emails, banners, landing pages) to ensure copy accuracy
• Ensure content aligns with brand voice, style guidelines, and compliance expectations

• Spot ways to strengthen campaigns/projects with high‑impact supporting content (e.g., companion blog posts, landing page enhancements, email follow‑ups, social cutdowns)
• Recommend innovative reuse opportunities (turn one strong asset into multiple channel‑ready versions)
• Flag content that’s duplicative, unnecessary, or unlikely to perform—suggest simpler alternatives when appropriate
• Support editorial planning and brainstorming with internal team

• Proven experience as a freelance/contract writer in a B2B environment
• Experience working closely with Business Unit teams and compliance stakeholders
• Strong editor with excellent attention to detail
• Familiarity with AP Style and a strong advocate for plain‑English writing
• Comfortable reviewing and improving AI‑generated copy
• Ability to quickly internalize and write to the Smarsh brand voice and style
• Strong research skills and ability to synthesize complex information

• Familiarity with financial services or regulated industries
• A general understanding of how to write for Search and AI inclusion

• Word Press ( content publishing and edits)
• Marketo (email copy review and writer sign‑off required)
• Click Up (project tracking, drafts, feedback, revisions)
• Copy AI (to assist with the creation of high‑quality content)
• ChatGPT (to help with content ideation, drafting,…