Inside Sales Representative

The Company

Renewal by Andersen of Oregon is a leading window and door replacement solution provider.

We are currently seeking enthusiastic and goal‑driven Inside Sales Center (ISC) Representatives to join our expanding Portland-based team. This position is perfect for individuals who enjoy helping customers, working in a fast‑paced environment, and earning great bonuses while doing it.

• Competitive Pay: Hourly rate between $18‑$21, plus performance-based bonus opportunities paid out each paycheck.
• Flexible Scheduling: Full‑time shifts available to fit your needs.
• Comprehensive Benefits Package: Full‑time employees are eligible for health, dental, and vision insurance.
• Paid Time Off & Holidays: PTO and paid holidays offered to full‑time employees.
• Career Growth: Opportunities for advancement within the company – the ISC role is just the beginning.
• Company Mission: Be part of a nationally recognized brand with over 120 years of success, committed to quality, integrity and giving back to the community.

• Customer Engagement: Serve as the first point of contact for homeowners via inbound calls, delivering exceptional service and building trust.
• Appointment Scheduling: Make outbound calls to warm leads from internal databases (no cold calling) and schedule consultations for our sales team.
• Customer
  
  Experience:
  
  Guide homeowners through the scheduling process while providing a professional and welcoming experience on every call.
• Record Management: Maintain accurate and up-to-date customer interactions in the CRM system.
• Team
  
  Collaboration:
  
  Coordinate closely with the sales team to ensure accurate calendar placement and a smooth customer handoff.
• Additional Duties: Assist with special projects and tasks as assigned by leadership.

• Language: Fluent in English, with clear and effective verbal communication skills. Bilingual in Spanish is a huge plus!
• Experience: Minimum of 1 year in customer service, call center, or sales preferred.
• Technical
  
  Skills:
  
  Basic computer proficiency, comfort navigating multiple screens, and the ability to quickly learn internal systems.
• Communication
  
  Skills:
  
  Professional demeanor with strong phone etiquette and verbal communication skills.
• Organizational
  
  Skills:
  
  High attention to detail and the ability to multitask in a fast‑paced environment.
• Transportation: Reliable transportation to and from our Portland office.

• Work Environment: On‑site, in a dynamic office/call center setting with moderate noise level.
• Activity: Approximately 90% of time spent sitting at a desk, using a computer and phone.
• Schedule: Must be available to work at least one weekend day (Saturday or Sunday).

Joining Renewal by Andersen of Oregon's Inside Sales Center means becoming part of a growing and energized team that prioritizes employee development, performance rewards, and customer satisfaction. If you are goal‑oriented, service‑driven, and thrive in a team‑oriented environment, we invite you to apply and grow your career with us today!

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

Additional information? Feel free to visit our career page at