Customer & Content Support Specialist
Listed on 2026-06-26
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Customer & Content Support SpecialistFull Time Portland, OR, US
9 days ago Requisition
Salary Range: $45,000.00 To $55,000.00 Annually
Position Summary:As a Customer & Content Support Specialist, you’ll use your enthusiastic & professional attitude and thorough product knowledge to provide cross-departmental assistance to the marketing, support, and customer success teams, from content creation to customer-facing support.
Blue Volt is a fast-growing company with a powerful Learning Management System that helps businesses train effectively. Our client organizations drive critical infrastructure, sustainability, and innovation. We’re committed to delivering learning solutions that build a stronger, more resilient future.
Why Blue Volt? Join our innovative, fast-paced team!
We’re looking for driven individuals ready to grow in a supportive and dynamic environment.
Customer & Content Support Specialist Responsibilities:
Core
Purpose:
Reduce strain on marketing, support, and customer success by handling a wide range of execution tasks, from customer-facing support to content and campaign assistance. Cross-departmental role with room to specialize based on strength and team need.
- Respond to customer questions (B2B and B2C) promptly and professionally
- Assist with email marketing execution and campaign support
- Create and maintain internal documentation for sales and customer success teams
- Help build and update customer-facing platform projects and assets
- Support SEO and website content updates
Assist with event prep and marketing material organization
What we’re looking for:
- Must work in-office, 8 hours/day
- Strong written and verbal communication
- Comfortable jumping between tasks and teams
- Graphic design interest or experience a genuine plus
- Solid troubleshooting instincts and attention to detail
No supervisory responsibilities. Occasional physical requirements (lifting upto 10lbs) may apply. Reasonableaccommodationsavailable.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).