Customer Service Representative - State Farm Agent Team Member

Benefits

• 100% Paid Medical
• Paid Birthday Off (During work week)
• Paid holidays
• Referral bonus
• Hiring bonus
• Licensing fees and renewal fully reimbursed
• Friday
  -Early release
• 1 hour lunches
• Nights and weekends off
• Annual anniversary bonus
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Donation matching
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

As a Customer Service Representative
- State Farm Agent Team Member with Anthony Kondos
- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

• Bi-lingual (Spanish/English) fluency is a major advantage for this role.
• Previous experience in a receptionist or customer service role.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Eventual Property & Casualty and/or Life & Health insurance licensing will be needed. (Licensing costs reimbursed upon completion and probationary hire period).
  * Not required to apply!

We are a well-established and successful team seeking the right person to join us. Our work environment is laid‑back, with an organic day‑to‑day approach that fosters a comfortable and supportive atmosphere. Most of our team members have been with us for over five years, creating a close knit, family‑like vibe. Additionally, we serve a large, untapped bilingual (Spanish‑speaking) clientele, presenting plenty of exciting opportunities for growth and impact.

If you're looking to be part of a dedicated team with room to thrive, we’d love to hear from you!

Compensation: $50,000.00 - $75,000.00 per year