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Customer Care Team Lead — Elevate Service Excellence

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Renewal by Andersen
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Renewal by Andersen is seeking a Customer Care Supervisor to lead a 10-15 person team in an in-office setting, focusing on accountability and delivering a best-in-class customer experience. You will coach staff, manage performance and partner with the Customer Care Manager on policy decisions.

The role requires 2-5+ years in customer service with leadership, strong communication skills, and experience with Salesforce and MS Office.

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