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Airport Customer Experience Leader
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-02
Listing for:
American Airlines
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Travel Industry
Job Description & How to Apply Below
American Airlines is seeking a Customer Service Manager, Airport Customer Experience at Portland International Airport (PDX). The role leads frontline staff to deliver safe, reliable operations and elevated customer service in a dynamic airport setting.
Located in Portland, OR, the position requires strong leadership, compliance knowledge with FAA/DOT rules, and a commitment to teamwork. The job emphasizes employee engagement and operational excellence in a large network.
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