Hybrid Director of Customer Service & Care Operations
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-07
Listing for:
Stryker Corporation
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Sun Life U.S. is a hybrid-enabled employer seeking a Customer Service Director to oversee specialty market servicing and call center performance. You will partner with Dental management to optimize resources and manage co-sourcing vendors to meet service levels.
The role emphasizes process improvements, training, and staff development. Requirements include a Bachelor's degree and 8+ years in customer service with 5+ years in healthcare/dental settings, plus strong leadership and project
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