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In-Office Customer Experience Specialist – Portland

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Smith Optics
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Retail Associate/ Customer Service, English Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Smith Optics in Portland, OR is seeking a Customer Service Representative to be the frontline connection between our brand and customers. You will handle inquiries via email and chat, delivering prompt, accurate responses and upholding the Smith Optics experience.

You’ll become a product expert, resolve questions with care, and collaborate with the team to meet service KPIs while maintaining a positive customer journey in an in-office role.

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