Patient Care Coordinator

Patient Care Coordinator

Department: Front Office

Employment Type: Full Time

Location: Portland, OR - East Burnside

Reporting To: Meagan Walker

Compensation: $18.00 - $26.00 / hour

At Timber Dental East Burnside, we believe going to work should be just as enjoyable as providing exceptional patient care. Our team is energetic, supportive, and loves to have fun together while maintaining the highest standards of dentistry. We foster a positive, collaborative environment where laughter, teamwork, and genuine relationships with our patients and each other are part of every day.

If you're looking for a practice that values your growth, celebrates successes, and creates a workplace you'll actually look forward to coming to, Timber Dental East Burnside is the place for you.

Timber Dental is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

• Monday 7:30-5:30
• Tuesday OFF
• Wednesday 7:30-5:30
• Thursday 7:30-5:30
• Friday 7:30-5:30

• Supportive and team-oriented work environment
• Opportunity for continued growth and development
• Competitive compensation based on experience
• Consistent schedule and work-life balance

• Greet and check in patients, ensuring a welcoming and professional experience
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

• Minimum of 1 year of experience in a dental or healthcare front office role required
• Experience with dental insurance verification and patient scheduling preferred
• Familiarity with practice management software is a plus
• Strong communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to multitask and work efficiently in a team environment
• Positive attitude and strong customer service mindset

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories